Frequently Asked Questions
Everything you need to know about upgrading your home with Renolink.
What is the standard shipping timeframe for furniture orders?
Most in-stock furniture items are processed within 2-3 business days and delivered within 7-14 business days, depending on your location and the size of the item.
Do you offer professional installation services?
Currently, Renolink provides detailed assembly guides and all necessary hardware. For complex installations like cabinetry or lighting fixtures, we recommend hiring a local licensed professional.
What is your return policy for home decor items?
We offer a 30-day return policy for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return.
Are your wood products sustainably sourced?
Yes, at Renolink we prioritize sustainability. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed materials to minimize environmental impact.
How can I track the status of my renovation supply order?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm for larger home projects.