Returns & Exchanges

At Renolink, we want you to be completely satisfied with your home improvement purchases. If a product doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your Renolink account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack with Care

  Securely place the items in their original packaging, ensuring all hardware, instruction manuals, and protective padding are included to prevent damage during transit.

• 3.
  Label and Ship

  Affix the prepaid shipping label provided in your portal to the outside of the box and drop it off at any authorized carrier location.

• 4.
  Quality Inspection and Refund

  Once our warehouse team inspects the returned home goods for quality assurance, we will process your refund or exchange within 5-7 business days.